Quality Assurance Analyst, Operations Finance

Back to Job List

Date Posted: 8/25/2021

Location: Toronto - 20 Queen Office, ON, CAN

Reference No.: 2021-8928

Department: Finance

Position Type: Full Time

Job Grade: F

Role Impact:

Contributes to the Finance Operational Shared Services team by providing supplementary quality assurance and control, cross-functional specialization and support.


What you will deliver:

  • Provides oversight of quality and delivery of shared services across team verticals, including maintenance and reporting of SLAs
  • Identifies issues in quality and service delivery, diagnoses the problem and recommends solutions
  • Shares specialized experience and contributes to resolving complex, cross-functional issues in a timely manner
  • Conducts internal spot checks and quality assurance and control processes ongoing
  • Assists in training the Shared Services team on processes, policies and procedures, reviewing their work, and providing feedback to achieve efficiencies and effectiveness of Shared Services processes.
  • Reviews output from the Shared Services analysts to ensure accuracy and completion in accordance with established timelines.
  • Assists with the development and implementation of new policies and procedures.
  • Evaluates risks to performance quality and service delivery and recommends mitigating actions
  • Ensures documentation to support transactions and activities is in accordance with company policies and requirements.
  • Assists with ensuring that key controls over financial reporting are operating effectively for areas of responsibility.
  • Coordinates communications and service delivery to internal stakeholders


What your strengths are:

  • Strong interpersonal and communication skills
  • Strong analytical, organizational and administrative skills
  • Exceptional attention to detail and ability to produce high quality reports
  • Ability to work with minimal supervision and to interact at all organizational levels
  • Strong time management skills and ability to manage multiple tasks at one time
  • Thorough knowledge of property management principles
  • Internal controls over financial reporting and accounting policies
  • Risk assessment and fraud prevention principles
  • Strong computer skills with a high level of competence in Excel, Word, Google Suite and Yardi (CF Voyager)


What you need to succeed: 

  • College or University degree in Finance, Business, Accounting or Commerce
  • 5+ years’ experience in a combination or AP, AR, Revenue, Lease Admin or Accounting functions
  • Minimum 3 years’ experience in commercial real estate, or property accounting

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!


At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?


  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change


At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?


CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.


CF currently has a vaccination policy that is a condition of employment.