Security Dispatch II

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Date Posted: 11/29/2021

Location: CF Toronto Eaton Centre, Toronto, ON, CAN

Reference No.: 2021-9152

Department: Property Security

Position Type: Full Time

Job Grade: C


Role Impact:

To provide dispatch communication to Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct back-up support as necessary and to provide indirect supervision of security officers.


What you will deliver:

  • Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
  • Log details of radio transmission, telephone calls and verbal instructions
  • Direct back-up support as necessary
  • Inform management of major incidents
  • Assist in maintenance of Card Index System
  • Maintain the Camera Surveillance System
  • Conduct security equipment audits
  • Maintain key control, lost and found and emergency contact lists 
  • Provide training and coaching on an ad-hoc basis
  • Perform other duties as assigned


What your strengths are:   

  • A valid provincial Security License (if required)
  • A Security Diploma or equivalent
  • 3-4 years experience with a security firm or similar background
  • A minimum of 2 years experience at retail and office mixed use complex
  • A working knowledge of the Occupational Health & Safety Act
  • Knowledge of Trespass to Property Act
  • The ability to function in a fast-paced environment
  • A strong customer service focus and interpersonal skills
  • Excellent communication skills, oral and written
  • Current CPR/First Aid certification (asset)



Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!


At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?


  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change


At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?


CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email


CF currently has a vaccination policy that is a condition of employment.