Senior Manager, Human Resources

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Date Posted: 12/14/2021

Location: Toronto - 20 Queen Office, ON, CAN

Reference No.: 2021-9168

Department: Human Resources

Position Type: Full Time

Job Grade: H

Role impact:

The Senior Manager, Human Resources partners with Head Office departments and Human Resources to define and implement people strategies that are aligned with CF’s business strategy and plans.  This role is the key client contact for people processes and service delivery that includes employee relations, recruitment, talent attraction, talent management, and performance management in support of the organizations continued growth through culture and capability.


What you will deliver:

  • Acting as a relationship manager to a specified client group, is responsible for ensuring communication and alignment on business issues and areas of opportunity. 
  • Manage end to end recruitment for client group, including sourcing strategies, providing support and guidance in the interview process, and executing compensation recommendations / offers. Act as a resource in ensuring a positive employee onboarding experience.
  • Participates in business and people planning, helps shape strategies, leads resource planning, and shares insights with Human Resources.
  • Identifies relevant patterns and trends within client groups with a focus on areas of criticality; provides insights and recommended actions; contracts with internal Human Resources, as required.  Contributes to the coaching and mentoring of people leaders in foundational HR areas.
  • Builds relationships and provides guidance to the Management team in implementing organizational, managerial and employee capability in areas such as succession planning and talent identification, leadership, employee development, employee engagement and retention, and organizational structure.  This includes assisting in the identification of, and creation of career development plans for, key and/or high potential talent.
  • Stays current on local market trends, compensation data and best practices and makes recommendations to Corporate HR, when required. 
  • Act as a consultant and coach to managers on employee relations issues such as, performance, discipline, or investigations while ensuring any actions taken are within corporate and legislative requirements and are carried out in a consistent, non-discriminatory, reasonable and fair manner.  
  • Partners with internal Human Resources to ensure that the communication and execution of all programs and processes are executed in an integrated and optimal manner.
  • Partner with the business in all acquisitions, dispositions, and new businesses by providing HR expertise for all people aspects of the transaction.  This includes interpreting agreements, ensuring compliance with provincial employment legislation, developing communication plans, providing financial recommendations and implications, and ensuring the overall fair treatment of employees.  
  • Provide advice on termination processes and severance packages ensuring that employees are treated in a respectful manner and that CF’s exposure to litigation is mitigated. 
  • Advise and assist department managers on the interpretation and administration of human resource programs, policies and procedures with a focus on enhancing manager capability.  Maintain up-to-date working knowledge of provincial legislation and statutes as they pertain to employment issues to ensure corporate wide compliance and positive employee relations


 What your strengths are:

  • Ability to collaborate, consult and build strong internal relationships within both clients and HR
  • Solid financial and business acumen with the ability to comprehend complex business situations
  • A positive and resilient team player, who is able to deal with many different clients at all levels of the organization.
  • Excellent facilitation and presentation skills
  • Excellent written and verbal communication skills
  • Strong consulting, listening, problem solving and analytical skills with attention to detail
  • Ability to motivate, coach and mentor
  • Ability to influence at all levels, including senior management and  peers
  • Tact and diplomacy, thinks quickly in stressful situations
  • Strong organizational and prioritization skills
  • Ability to work under pressure
  • Ability to understand both sides of a situation and come to a logical decision
  • High degree of professionalism with proven ability to keep information confidential 
  • Ability to work independently in the scope of Human Resources with remote supervision


What you need to succeed:      

  • An Undergraduate Degree in Business or a related discipline
  • CHRP / CRHA beneficial
  • 7+ years’ experience in a generalist role with an emphasis on employee relations and recruiting
  • Demonstrated people management capability
  • Prior labour relations experience an asset

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!


At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?


  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change


At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?


CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email


CF currently has a vaccination policy that is a condition of employment.