Application Administrator, Marketing Platforms

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Date Posted: 12/13/2021

Location: Toronto - 20 Queen Office, ON, CAN

Reference No.: 2021-9175

Department: Data & Technology

Position Type: Full Time

Job Grade: F

Role Summary:

Provide technical administration and support CF marketing platforms and software applications to ensure optimal performance in a secured manner.  To work with all levels of management by providing full cycle expertise on the application.

 

What you will deliver:

  • Under minimal supervision, responsible for technical administration of marketing applications and initiatives
  • Provide technical support for solutions
  • Conduct research and assist team with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions
  • Create and maintain thorough documentation related to administrative configurations, integrations, procedures and modifications of applicable corporate applications
  • Assist the Application Development team by performing applications testing and application deployments
  • Contribute to and manage installations, patching and monitoring of development, testing and production application environments
  • Manage incident queue for business solutions team to ensure that all tickets are promptly assigned to appropriate team members and are resolved in a timely manner
  • Provide Content Management support and expertise for the Contentful application
  • Ensure corporate data is secured in accordance with IT security policies
  • Act as the designated contact for all support and related issues for assigned applications
  • Support supplier enablement activities

 

What your strengths are:

  • Able to work as part of a team and independently
  • Strong analytical and creative problem solving skills
  • Excited and curious to learn about and launch new Marketing technologies
  • Willingness to acquire new skills, experiment with and master new technologies
  • Comfortable working with hardware components such as digital screens and related peripherals
  • Ability to provide user training
  • Excellent verbal and written communication skills
  • Excellent facilitation and collaboration skills across cross-functional teams
  • Ability to work in a fast-paced environment, excellent interpersonal, organizational and communication skills

 

What you need to succeed:  

  • Post-secondary education in Computer Science or related field
  • Minimum 3 years’ experience administering software applications (preferably marketing software applications and technologies)

 

Addendum

The following technologies and skills would be considered a strong asset:

  • System administration including configuration, security, procedures and best practices
  • Designing and configuring process workflows incorporating, alerts, actions and approvals
  • Providing end-user support
  • Implementing custom modifications and configurations into production environments
  • Contentful technology as Data CMS and Front End Web CMS
  • Adobe marketing technologies including: Adobe Analytics, Adobe Launch, Adobe Campaign Standard, Adobe Experience Platform
  • Microsoft Excel and Tableau for reporting

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!

 

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

 

Are you someone who believes in our values?

 

  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change

 

At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?

  

CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.

 

CF currently has a vaccination policy that is a condition of employment.