Assistant Supervisor, Security

Back to Job List

Date Posted: 1/4/2022

Location: Calgary Office Properties, AB, CAN

Reference No.: 2021-9204

Department: Property Security

Position Type: Full Time

Job Grade: C

Role Summary:

To assist the Security Supervisor with daily routine tasks. To check and summarize all reports. To delegate tasks to other security guards as required for the well-being of personnel and CF property.

What you will deliver:

  • Supervise security staff in the absence of the Security Supervisor, which includes training new Security Guards on rules, regulations and procedures, providing regular motivation and mentoring to staff and regular feedback, reviewing reports submitted by Security Guards and interviewing all potential candidates for vacant positions
  • Communicate verbally and in writing with Security Guards, tenants and others as to safety and security practices to be followed
  • Ensures the detection and reporting of anomalies to systems, policies, practices and procedures that could constitute threats or hazards to CF property or the health and safety personnel
  • Liaise with law enforcement and emergency services personnel in dealing with routine and emergency situations
  • Assist in leading all emergency incidents including evacuation of the facility
  • Ensure all matters are handled promptly and effectively with complete follow-up and documentation as needed
  • Carry out arrests, if necessary, following proper procedures and ensuring individual's rights are protected
  • Maintain logs and provides reports for the management of security
  • Develop and maintain a positive professional relationship with tenants, customers, police and other agencies
  • Aid and assist clients in need by giving directions or finding lost persons and manages lost and found department and locker usage
  • Render first aid or CPR if required
  • Ensure monitoring and control of "no parking" and "no smoking" areas
  • Ensure effective use of key or access control systems
  • Monitor and communicates changes in building occupancy, lease terminations and defaults
  • Execute other assigned duties

What your strengths are:

  • A great teammate with strong interpersonal skills and a positive attitude
  • Strong communicator, verbal and written
  • Able to use good judgment, and able to communicate with tact and diplomacy
  • Detail oriented, able to organize and prioritize daily activities, as well as short-term and long-term planning
  • Strong leadership, and excellent with problem solving and conflict resolution

What you need to succeed:

  • General Law Enforcement Certificate in security or equivalent an asset
  • Minimum two (2) years' security and supervisory experience in an office tower environment is considered an asset
  • Strong working knowledge of federal, provincial and municipal legislation and regulations
  • Certified in First Aid and CPR
  • Current and valid Security License
  • CPO (Certified Protection Officer) & CSSM Certified (Security Supervisor Program)an asset
  • Knowledgeable of and skillful in crowd control in emergency situations and at special events
  • Ability to use and inspect safety, fire and security systems and equipment on CF property


Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!


At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?


  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change


At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?


CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email


CF currently has a vaccination policy that is a condition of employment.