Client Design and Delivery Coordinator

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Date Posted: 8/2/2022

Location: Montreal Office, QC, CAN

Reference No.: 2022-9683

Department: Development

Position Type: Full Time

Job Grade: E

Role impact:

The Client Design and Delivery (CD+D) Coordinator works with the retail clients, ensuring that Cadillac Fairview’s design standards are met in operations and development projects, including in- line retail (interior and exterior), restaurants, food halls, kiosks, large-non-major (LNM) and major retail anchors. The CD+D Coordinator works with many internal and external stakeholders, including leasing, operations and architecture and design teams, ensuring that each client space is an extension of the CF brand experience. This position reports directly to the Manager, Client Design and Delivery.


What you will deliver:

  • Work closely and collaborate with Leasing, Legal, Operations, Development and other CF departments as needed, reviewing and preparing lease documentation and facilitating client buy-in during the pre-lease stage of all client projects.
  • Introduce to clients, through the established Cadillac Fairview design criteria, the level of ambition for retail and food design.
  • Communicate Cadillac Fairview’s brand and design strategy to clients, provide guidance and assistance in client’s design conceptual phase to better expedite the Landlord’s approval process.
  • Prepare project documentation, establish and define deliverables and prepare client drawing submissions /reviews schedule.
  • Partner with the Operations/Property teams and their consultants ensuring that the client design and build-out follows, and is aligned with, the CF properties criteria and standards.
  • Review, comment and approve all client drawing submissions including schematic, preliminary and final construction drawings.
  • Coordinate the consultant reviews and approval of all tenant drawings (eg: architectural, mechanical, electrical, structural).
  • Work closely with the client’s consultant team and contractor throughout the various stages of the projects from concept development through to construction completion and including deficiency reviews and reporting.
  • Participate in each property’s “Client Tracking Meeting” (CTM) to communicate and coordinate project information to all internal stakeholders.
  • Participate in on-site visits to monitor client construction sites, including the initiation of the construction through to completion and deficiency reviews, with the property Operations Manager to ensure the build out is aligned with the approved design concept and plans.
  • Create, maintain and communicate various internal tracking reports and plans to monitor ongoing projects.
  • Actively participate in the preparation of documentation relating to client and landlord obligations and scopes of work - from Schedule C’s (work letters) through to client acceptance / sign-off of both parties.
  • Provide ongoing support and act as on site resource to all relevant stakeholders.
  • Manage client recoverables and provide tracking and reports to Finance lead (on development projects only),
  • Promote collaboration and communication with internal and external clients.


 What your strengths are:

  • Excellent written and verbal communication skills and fluently bilingual (French and English)
  • The ability to communicate ideas through sketching and graphic representation
  • The ability to take direction from multiple people simultaneously, to multi-task, organize and prioritize
  • Capable of working independently, self-motivated, and also as a member of a team
  • Ability to influence reason and develop building strong relationship skills with both internal and external clients,
  • Demonstrate tact and diplomacy in problem solving/conflict resolution while being solution oriented and pro-active,
  • Flexibility with hours and ability to travel when required,
  • Strong work ethic and a balanced approach to work and life.


What you need to succeed:      

  • An undergraduate degree in a 3 or 4 year post-secondary Interior Design/ Architecture Program or other post-secondary education with professional degree from an accredited School of Interior Design/ Architecture
  • 3 to 4 years’ of work experience in Interior Design, Architecture or Project Management with a retail and food/restaurant focus,
  • APDIQ intern or greater, OAQ intern or greater (or equivalent)
  • The ability to read and understand comprehensive and fully developed construction drawing sets (i.e.: architectural mechanical and electrical plans) and possess a solid knowledge of construction detailing
  • Knowledge of the following programs:  Adobe Creative Suite (InDesign, Photoshop, Illustrator), AutoCAD, Microsoft Office (Word, Excel), PowerPoint and Sketch-Up
  • Basic project management skills and knowledge in National Building Codes
  • Experience with construction sites and ability to address on site construction issues



Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years.  We are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Imagine a place where you can make a difference!


At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?


  • Aim Higher – we strive to exceed expectations
  • Own Your Expertise – we empower ourselves and each other
  • Collaborate Effectively – we bring the right people together to get the right results
  • Engage with Empathy – we objectively consider the needs of others
  • Embrace Change – we drive, learn from, and adapt to change


At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.  We’re ready to meet you there – are you?


CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.  If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email


CF currently has a vaccination policy that is a condition of employment.