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Supervisor, Operations

Department Operations Date Posted 10/10/2017

Position Type Full Time Reference No. 2017-6427

Job Grade E LocationCF Market Mall, Calgary, AB, CAN


Build your future with Cadillac Fairview!

At Cadillac Fairview, we are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Cadillac Fairview is where you can make a difference, and where it all comes together. 

 

Role Summary:

To provide assistance in the management of efficient operations of a major Shopping Centre, including small project management, while directing and coordinating the activities of staff and the services provided by architects, consultants, contractors and suppliers.  

 

You will:

  • Provide regular feedback in the form of status meetings, objective setting sessions, performance appraisals, coaching and counseling, discipline and the assignment of developmental projects
  • Manage the activities of all direct reports to ensure the timely achievement of department goals, within prescribed policies, procedures and standard business practices;
  • Provide regular motivation and mentoring to all staff to encourage on going professional development for succession planning purposes.
  • Hire, train and supervise permanent and staff by conducting the hiring process in accordance with all Human Rights requirements, providing the necessary orientation and training and reviewing activities on a daily basis to ensure that all staff complete their responsibilities in accordance with CF standards.
  • Assist in the preparation and implementation of annual operating expense and capital budgets through reviewing past expenses, determining future needs of the Centre and gathering information in order to ensure the General Manager, Regional Office and Head Office have accurate figures on which to forecast budget needs.
  • Coordinate the completion of all scheduled and unscheduled maintenance work by scheduling daily work assignments and delegating to the appropriate member of the maintenance team in order to ensure all maintenance work is completed in a timely manner and the property is maintained in a manner that will ensure property values are maintained.
  • Oversee all construction performed by external trade contractors by utilizing knowledge of trades and regularly supervising procedures to ensure work is completed on time, within Building Code requirements and in accordance with CF standards.
  • Order necessary parts and services required to maintain efficient operation of the Centre by determining needs, researching price and quality, following appropriate procedures for purchasing and accurately coding and signing invoices for payment in order to ensure accurate records of expenditures are maintained.
  • Prepare accurate and concise reports by collecting and compiling relevant data into summary form and forwarding to appropriate parties on a timely basis to ensure management is provided with accurate information on which to base business decisions.
  • Comply with and enforces all safety procedures by participating in safety training and ensuring adherence to all legislative requirements to ensure the building is safe for all occupants and users.
  • Identify specifications and secures quotations for specialized services or repairs as requested by contacting appropriate sub-contractor to discuss work to be performed and coordinating and overseeing the work performed to ensure that work is completed in accordance with all building code requirements.
  • Maintain programs, along with other Operations Supervisors and Manager, related to HVAC, through preventative maintenance, energy management, environmental management, waste management, landscaping, pest control, property security snow removal, parking lot and roof maintenance and rehabilitation, life safety systems, cleaning operations, tenant coordination and other pertinent aspects of physical operations to ensure the ongoing efficiency of the Centre operations.
  • Secure CF property against loss due to theft, fire, liability claims and prosecutions resulting from operations by ensuring all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner in order to limit exposure to liability and loss.
  • Oversee the operation of the maintenance staff and all activities related to various contracts such as waste management, janitorial, and snow removal.

You have: 

  • Grade 12 or equivalent
  • A Diploma in Building Environmental Systems offered through Community College
  • A Stationary Engineer 4th Class Certificate, SMA (BOMA) or Building Environmental Systems II
  • A minimum 5 years experience in physical Operations management, with at least 2 years supervisory experience, preferably in a shopping centre, office or mixed use environment
  • A thorough knowledge of:
    • General maintenance procedures
    • Plumbing/carpentry skills
    • Current technology
    • HVAC, electrical/mechanical systems
    • Preventative Maintenance Programs 
  • Computer literacy with: Word, Excel and Building Automation Systems and Preventative Maintenance software
  • Proven leadership abilities and are a self-starter
  • Strong organizational skills and the ability to prioritize tasks for completion
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong mechanical abilities
  • Strong analytical and research skills
  • Strong problem solving skills
  • Practical judgment and decisive manner
  • Positive attitude and willingness to work overtime and respond to emergencies
  • Ability to work efficiently under pressure
  • Team player attitude

 

Are you up for the challenge?  At CF, we believe our people are core to our success.  Join our award-winning team, where your talent and commitment to excellence are welcomed, valued and respected!

 

Accommodation for applicants with disabilities during the recruitment, assessment, and/or selection process is available.

Additional Qualifications

Education

  • Community College, HVAC & Other Trades is required
  • High School, General & Other Programs is required

Skills

  • Achieves Results, Ability to Multi-task
  • Collaborates with Others, Works Effectively with Others
  • Committed to Customers, Anticipates Customer Needs
  • Demonstrates Functional Expertise
    • Electrical
    • General Maintenance
    • HVAC
    • Mechanical
    • Plumbing
If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. The Cadillac Fairview Corporation Limited is an equal opportunity employer.