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Security Dispatch II

Department Security Date Posted 1/11/2018

Position Type Full Time Reference No. 2017-6559

Job Grade C LocationCF Chinook Centre, Calgary, AB, CAN

Build your future with Cadillac Fairview!

At Cadillac Fairview, we are so much more than our properties.  We are building leaders at all levels.  We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.  We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension.  Cadillac Fairview is where you can make a difference, and where it all comes together. 


Role Summary:

To provide dispatch communication to Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct back-up support as necessary. and to provide indirect supervision of security officers.


You will:

  • Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
  • Log details of radio transmission, telephone calls and verbal instructions
  • Direct back-up support as necessary
  • Inform management of major incidents
  • Assist in maintenance of Card Index System
  • Maintain the Camera Surveillance System
  • Conduct security equipment audits
  • Maintain key control, lost and found and emergency contact lists 
  •  Provide training and coaching on an ad-hoc basis
  • Perform other duties as assigned


You have:   

  • A valid provincial Security License (if required)
  • A Security Diploma or equivalent
  • 3-4 years experience with a security firm or similar background
  • A minimum of 2 years experience at retail and office mixed use complex
  • A working knowledge of the Occupational Health & Safety Act
  • Knowledge of Trespass to Property Act
  • The ability to function in a fast-paced environment
  • A strong customer service focus and interpersonal skills
  • Excellent communication skills, oral and written
  • Curent CPR/First Aid certification (asset)


Are you up for the challenge?  At CF, we believe our people are core to our success.  Join our award-winning team, where your talent and commitment to excellence are welcomed, valued and respected!


Accommodation for applicants with disabilities during the recruitment, assessment, and/or selection process is available.

Additional Qualifications


  • Community College, Law / Security / Enforcement is required


  • Achieves Results, Action Oriented
  • Collaborates with Others, Recognizes Importance of Teamwork
  • Committed to Customers, Customer Service
  • Demonstrates Functional Expertise, Security
If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below. We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. The Cadillac Fairview Corporation Limited is an equal opportunity employer.